Refund Policy
Last updated: July 2026
Failed or Incomplete Payments
If a payment is deducted from your account but your order isn't confirmed, no amount is captured on our end unless the payment is verified successful by Razorpay. Any amount held by your bank for an incomplete transaction is typically reversed automatically within 5–7 business days.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please mail us at venusbliss.in@gmail.comwithin 48 hours of delivery with your order number and photos of the item. We'll arrange a full refund to your original payment method.
Order Cancellation
Orders can be cancelled before they are shipped by mailing us at venusbliss.in@gmail.com with your order number. Once an order has shipped, it can no longer be cancelled.
Refund Timelines
Approved refunds are processed to your original payment method via Razorpay within 5–10 business days, depending on your bank or payment provider.
Need Help?
Reach out through our Contact page with your order number and we'll be happy to help.
